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Day 1

2024: Empowering Teams and Thrilling Guests

© Hannes Unterhauser

Program

Inspire, Innovate, Initiate Change.

Ready for a day full of inspiration, innovation, and the introduction of change? The first day of the BEAM Summit, on Thursday, June 6, 2024, at the Bolzano Exhibition Center, is precisely geared towards that. Dive into a world of inspiration, networking, and unique food experiences. This event provides the opportunity to learn firsthand how the major challenges of hospitality can be addressed and overcome. An opportunity to collectively shape the future of hospitality. With simultaneous translation in GER-ITA-ENG (except BEAM Labs), no vision remains unheard. 

11:00 AM

F&B Experience

Welcome Lunch offered by OLM Nature Escape

12:00 PM

Intro

Moderation duo with Christian Hamerle, Head of Food Service Innovation Lab, and Maria-Elisabeth Laimer, Co-Founder of FREEDL.

Christian and Maria-Elisabeth are gamechangers themselves and are familiar with the challenges of the hospitality industry. 

12:15 PM

Inspiration Talk

Cultivating arts, crops and inner gardens -

A figurative model to foster a collective of people who reframe the way we live and come together

Claus Sendlinger | Founder Design Hotels & Co-Founder Slow

Host: Tanja Heuchele I Editorial Director, nomad Magazine

Claus Sendlinger is a gifted master at uniting a fascinating mix of the brightest minds from various fields of hospitality, art, and culture behind his visionary ideas. A community that embodies a new form of hospitality and actively seeks to shape it. A hospitality that places values, diversity, and sustainability at its core.

01:00 PM

Networking

Business speed dating

During this networking session, there's an opportunity to make cross-sector contacts through brief conversations and collectively shape a new hospitality industry.

01:45 PM

BEAM Labs

Intro Talk I Wolfgang Töchterle, Director Marketing, IDM Südtirol/Alto Adige


Lab #1 | Radical humanity (in GER,  simultaneous translation in ITA & ENG)

How authentic leaders inspire people and motivate them to perform at their best

Lab #2 | AI as a boost  (in ENG, no simultaneous translation)

How AI can increase competitiveness and employee satisfaction

Lab #3 | Local connections  (in ENG, no simultaneous translation) (sponsored by Tourist office of the city of Bolzano) 

Become an authentic and attractive address for employees and guests

Lab #4 | Hospitality as a bridge (in GER, no simultaneous translation) 

How to create communities and open spaces and experience closeness 

(The labs will take place simultaneously – details see below)      

03:15 PM

Networking

Networking 

Networking with coffee from the South Tyrolean roastery Caroma and artisan ice cream with fresh local ingredients from HIESIG Eis.Werk.Statt.

04:15 PM

Recap BEAM Labs

Results of the 4 Labs

Valuable insights and practical solutions for the key challenges the industry is facing. On stage: All BEAM Lab hosts, facilitators, case studies and an AI

05:15 PM

Keynote

Sensory management: Meaningful leadership with recognition and appreciation

Sara Abdel Masih | Hotelmanager, CEO of Sensory Academy Management, certified NLP trainer

We discover a new approach to shaping revolutionary and sustainable hospitality experiences

07:00 PM

Evening Experience

Evening & Food Experience with unique chefs at Messner Mountain Museum Firmian | Sigmundskron Castle

The exclusive evening event at MMM Firmian in Sigmundskron Castle combines new insights into the human-mountain relationship with inspiring networking in a unique atmosphere. Green Michelin-starred chef Stephan Zippl and “Slow Sophie“ chef Ingrid Mocatti ensure a unique taste experience, while Lisa Saltuari from the Garage Patisserie provides the sweet highlight.

Lab #1 | Radical humanity  (in GER, simultaneous translation in ITA & ENG)

How authentic leaders inspire people and motivate them to perform at their best

Laura Bornmann | HR expert and leadership coach, Düsseldorf

Julius Brantner | Brothandwerk, Munich

Lab #2 | AI as a boost  (in ENG, no simultaneous translation)

How AI can increase competitiveness and employee satisfaction

Reinhard Lanner | Strategy Advisor Travel & Hospitality, Austria

Erich Eichstetter | New Digital Product Developer, Basque Culinary Center

Lab #3 | Local connections  (in ENG, no simultaneous translation) (sponsored by Tourist office of the city of Bolzano) 

Become an authentic and attractive address for employees and guests

Signe Jungersted | CEO & Founder Group NAO, Copenhagen

Nicola Accurso | Managing Director 21 House of Stories, Milan

Lab #4 | Hospitality as a bridge (in GER, no simultaneous translation) 

How to create communities and open spaces and experience closeness 

Rebecca Clopath | Natural Chef, Switzerland

Nadine & Tom Michelberger | Michelberger Hotel & Farm, Berlin

The four labs will be held simultaneously, and prior registration is required. All ticket purchasers will receive an email with registration details well before the start of the summit.